PRIVACY POLICY

OFF CUE ("OFF CUE", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, submit an enquiry, engage our services or otherwise interact with us.

1. INFORMATION WE COLLECT

Depending on how you interact with OFF CUE, we may collect:

  • Name

  • Email address

  • Telephone number

  • Company or organisation

  • Job title or role

  • Website or social media information

  • Project details and creative briefs

  • Billing and payment information

  • Information you provide through forms, emails or other communications

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited and website usage data through cookies or analytics tools.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Respond to enquiries and project requests

  • Prepare proposals and quotations

  • Provide and manage our services

  • Communicate with clients and project contacts

  • Process payments and maintain business records

  • Improve our website, services and user experience

  • Understand website traffic and engagement

  • Send relevant marketing communications where permitted

  • Maintain security and prevent fraud

  • Comply with legal or regulatory obligations

3. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with trusted third-party providers who help us operate our business, including website hosting, email, payment processing, analytics, project management and other business services.

We may also disclose information where required by law or where reasonably necessary to protect our rights, security or business.

4. COOKIES AND ANALYTICS

Our website may use cookies, analytics tools and similar technologies to improve functionality, understand website usage and measure performance.

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

5. INTERNATIONAL DATA

OFF CUE is based in Jamaica and works with clients internationally. Your information may therefore be processed or stored outside Jamaica through third-party services we use to operate our business.

We take reasonable steps to handle personal information in accordance with applicable data protection laws.

6. DATA SECURITY

We use reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no online system can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it.

8. YOUR RIGHTS

Depending on applicable law and your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing

  • Opt out of marketing communications

  • Request a copy of your personal information

Jamaica's Data Protection Act, 2020 provides a framework for the protection and processing of personal data in Jamaica. Where other privacy laws apply to our activities, additional rights may be available.

9. MARKETING

If you subscribe to OFF CUE communications, you may receive occasional updates, news, opportunities or other relevant communications.

You can unsubscribe at any time using the unsubscribe option provided or by contacting us.

10. THIRD-PARTY WEBSITES

Our website may link to third-party websites or platforms. We are not responsible for their privacy practices, content or security.

We encourage you to review the privacy policy of any third-party website you visit.

11. CHILDREN

Our website and services are primarily intended for businesses, professionals and adults. We do not knowingly collect personal information from children where prohibited by applicable law.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

13. CONTACT US

If you have questions about this Privacy Policy or how we handle personal information, contact:

OFF CUE
Jamaica
www.offcue.co

Last Updated: September 22, 2026